Hear every customer in their own words

In-store app, QR, and voice feedback captured at the counter, understood by AI, and turned into action the same day.

The Same-Day Loop

A comment made at the counter becomes a decision before closing time. Collect, interpret, act: one loop, every day, every store.

1

Collect

At the counter, in any language, online or not

Star ratings, taps, QR surveys, and spoken notes. Responses queue on the device and sync when the connection returns, so a flaky network never costs you feedback.

Englishहिन्दीಕನ್ನಡमराठी
Wi-Fi dropped
Queued

Syncs automatically when back online

2

Interpret

AI reads every response and finds the pattern

Sentiment, themes, and shift detection across languages. A pile of raw comments becomes a short list of things worth acting on.

Top theme

Service speed

Rising over the last 30 days

Sentiment

PositiveNeutralNegative
3

Act

The right person hears about it the same day

Low ratings route to the store manager in real time, so a bad visit becomes a recovered customer instead of a public one-star review.

2-star rating at Westside Market

“Waited fifteen minutes at the billing counter.”

Routed to the store manager at 9:42 AM, the same morning
Illustration showing customer feedback flowing into clustered insights and prioritized action

Every comment becomes a decision path

Ukta's AI turns raw feedback into clear actions that drive better outcomes.

Detect what matters

AI surfaces emerging themes and sentiment shifts before they impact your customers.

Route to the right team

Smart alerts reach the right owners with the right context instantly.

Link to real outcomes

See whether ratings, NPS, and return visits actually improve after every change you make.

Privacy-first by design. Your data stays yours.

No borrowed logos. No invented quotes.

Ukta is early by design. Join as a founding customer and the product grows around how your stores actually work.

Hands-on onboarding: we help set up your stores, in-store app, and surveys

A direct line to the team building the product

Founding-partner pricing that stays locked in as we grow

Feature requests that actually ship, fast

AI

Theme detection and weekly CX reports

Real-time

Low-rating alerts routed to managers

Multi-store

One dashboard across locations

API

REST API and webhooks for your own tools

Pricing that fits the size of your team

Start small, move fast, and scale when you're ready. Transparent pricing. No surprises.

7-day free trial. Cancel anytime.

Need custom scale?

Custom store and usage limits, dedicated support, and hands-on onboarding.

Contact us

Turn feedback into your next move

Collect smarter feedback, surface what matters, and act with confidence, every single day.

Start free trial

7-day free trial

Full access. No credit card required.

Your dashboard

Customer rating

Tracked per store, updated as feedback comes in

NPS trend

Promoters vs. detractors over any date range

Response rate

Share of visits that left feedback, by location

Every number is computed from your own stores, never a sample.